Target Audience:

Managers and personnel who need to understand the basics on VoIP principles, MPLS, SIP and who wants to gain career-enhancing Knowledge.

Course Description:

• Basics on voice packetization works
• About codecs, voice Quality and compression
• What is SIP and how it works?
• VoIP security issues, firewalls and IPSec
• Carrier Interconnect
• MPLS, traffic management, VLANS, and subnets
• All about codecs, compression and voice
• QoS in the IP world
• How VoIP fits in the call center. Convergence.
• Key products and philosophies of main vendors
• Readiness assessment, steps, issues, and Solutions

Course Objectives:

• To give a thorough overall of VoIP
• An introduction to buzzwords, Jargons, concepts and components
• Identifying the issues and fixes during a readiness assessment
• Understanding various implementation cases
• Exploring different philosophies and products of different vendors
• Step by step walkthrough for managing your project template

Prerequisites: Any one with basic understanding on Networking.

Target Audience:

IT managers, technical sales/marketing Personnel, consultants, network designers, Product design engineers developing integrated services and products who will manage a converged network.

Course Description:

• Detailed study about SIP (Session Initiation Protocol) - Call set up, Instant Messaging, Presence
• The H.323 protocol suite, including H225, RAS and H245
• The role of endpoints, gatekeepers, gateways, and MCU in an H.323 network
• Introduction to Media Gateway Control Protocol (MGCP) analysis MGCP architecture
• Technical comparison of H.323, SIP, and MGCP
• Implementing QoS to ensure the highest voice quality over your IP networks
• Impact of jitter, latency, and packet loss on VoIP networks
• Configure the Asterisk Softswitch, Cisco CallManager, and OnDO SIP proxy
• Configure SIP gateways and softphones Security issues to consider when setting up VoIP

Course Objectives:

• Detailed study on how VOIP works
• Benefits of VOIP
• Configuring Cisco Routers and Switches
• Gaining proficiency with some of the most popular VOIP software

Target Audience:

IT managers, technicians, systems administrators who need to understand Voice over IP, and Anyone who will manage a converged network. Also, systems analysts, project managers, Network engineers, convergence engineers, IT Auditors, security administrators, telecom Technicians, technical Sales/Marketing Personnel and Network Designers.

Course Description:

• Technical detail on IP telephony options and tools to select the right vendor
• Learn how to utilize existing legacy PBX and voice mail systems
• Hands-on configuration experience on SIP Softphones
• Incorporate integrated messaging into your Solution
• Learning the flaws, weaknesses, and Security holes of IP Telephony
• Preparing the attendees to execute an IP Telephony Deployment

Course Objectives:

• Deploy a test network that will allow you to design and test your planned IP Telephony implementation before installations
• Evaluating existing voice services
• Installing a SIP Softphone
• Understanding IPT compatibility with the PSTN
• Gaining an in-depth understanding of IP Telephony including how to gauge risks and understand the impact that it will have in integrating voicemail and email into your solution
• Calculating bandwidth requirements
• Combining WiFi and VoIP for better mobility
• Configuring and managing Session Initiation Protocol
• Evaluating service offerings and pricing from several leading providers
• Learning how to deploy a Greenfield Installation
• Developing dial plans for local, long distance and international calls
• Connecting a SIP Proxy to an IP-PBX
• Learning about public and private SIP proxy servers

Target Audience:

Newbie's to the telecom industry, Position or in non-technical positions who wish to develop a basic knowledge of voice and data Communications systems

Course Description:

• An overview of the Telecom Industry, buzzwords, technologies, concepts and trends
• An Introduction to Telecom Protocols, Telephony, Premises Technologies Access, Transport Technologies, Voice and Data Convergence, VoIP, Softswitch and Wireless and Optical Networking

Course Objectives:

• Telecom Industry Structure, Regulations
• Type of services and service providers,
• Private voice and data network design alterations
• Comparison of Analog and Digital transmissions
• An Introduction to components of voice Networks,
• Basics of voice traffic engineering
• Basics of LAN and WAN
• Understanding frame relay, ATM, Ethernet, and TCP/IP
• Explore optical networking and Wireless technologies

Target Audience:

Course is designed for students looking to understand how VoIP is reshaping the Communications ind

Course Description:

• Unveiling the paradigm shifts as Telephony services migrate from circuit to Packet.
• Understanding of how VoIP is being deployed
• Introduction to implementation and quality of service issues

Course Objectives:

• An industry overview: History and Regulatory environment
• VoIP for Residential Access
• Basic -Review of IP/TCP/UDP/RTP/RTCP
• Introduction to Voice Coding and Compression
• Quality of Service: Delay, Real-Time
• Service requirements and techniques for different Servers and MPLS
• An introduction to H.323 architecture and components
• Business and Operations Support Systems
• Session Initiation Protocol
• Understanding Media Device Control Protocols
• PSTN Interworking
• VoIP in the Enterprise, including IP-PBX,Hosted VoIP/IP Centrex and Security

Target Audience:

Newbie's to the Telecom Industry who wish to develop a basic Knowledge of voice and data communications Systems.

Course Description:

• An overview of the telecom Industry, buzzwords, technologies, concepts And trends
• Understanding Telecom Protocols, Telephony, Premises Technologies Access and Transport Technologies, Voice and Data Convergence, VoIP, Softswitch and Wireless And Optical Networking

Course Objectives:

• Basics of the communications industry
• Basics of voice and data
• Understanding the difference between Analog and Digital transmission and the Components of voice networks
• Understanding the private voice and data network Design alternatives
• Basics of voice Traffic engineering and the basics of LAN and WAN
• Introduction to technologies such as Frame Relay, ATM, Ethernet and TCP/IP
• Understanding xDSL, cable modems, and wireless technologies
• what is happening In Voice/data/multimedia converge